Collaborative Working

We are firm believers in collaborative working. We have seen the tremendous benefits that all gain when organisations share skills, advice and information with each other. We work closely with Hackney Social Services. We are also closely linked with Haringey Council and are a registered short breaks provider. Our partners include local children's centres, including Triangle Children's Center and other local organisations including Bikur Cholim D'Satmar, Misgav, Kef and Side by Side.

Child Centered Approach

All our services are designed by users / user feedback. We collect feedback from the children regularly, using communication aids when needed. The children are the ones that choose the activities that they prefer. All services are designed to give the children utmost independence and dignity in a safe way, whilst giving them the maximum benefit from sessions.

Cultivating Respect

Step by Step’s center is a haven of joy and relaxation. It boasts two large activity rooms, a fully-equipped music room, a sensory room, a soft-play room, a garden, a kitchen and accessible WCs.

Confidentiality and Professionalism

This is the trust we have built and cultivated over the past 20+ years. We have been the leading provider of services for children with disabilities and have a continuity of providing services with those children and families. As a direct result of the standard we run by and the professionalism we strive for, we are a first choice for children and families with disabilities.


Creativity We pride ourselves on constantly improving and innovating. We see which areas we can improve on and work with creativity to constantly better our services. By collaborating and learning all the time, we are able to rethink our processes, systems and services and make positive changes all the time.


We provide the highest quality care that we are able. We have a dedicated Head of Care who is in charge of ensuring that each child attends the services best suited to them and that the activities they do are tailored to their individual needs. The Head of Care also meets with the children and parents periodically to ensure that all sides are being heard. We collaborate with any professionals working with the child to ensure that our approach is consistent in all areas.

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